Privacy Policy

Effective Date: January 19, 2026

 

Last Updated: January 19, 2026

Mind & Faith Counseling Group, LLC (“Mind & Faith,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy (“Policy”) explains how we collect, use, share, protect, and retain information when you visit or interact with our website www.mindandfaithcounseling.com (“Website”), communicate with us electronically, or access our online services. This Policy also explains your rights with respect to your personal information.

 

By accessing or using the Website, you agree to the terms of this Policy. If you do not agree, please do not use the Website.

Information We Collect

We may collect information from you in several ways:

1.1. Personal Information

Information you voluntarily provide, including when you:

 

  • Submit contact forms

  • Request appointments or information

  • Sign up for newsletters or communications

 

This may include:

 

  • Your name

  • Email address

  • Phone number

  • Mailing address

  • Any other information you choose to provide to us

 

1.2. Protected Health Information (PHI)

When you complete intake forms or otherwise provide clinical information via secure intake or telehealth systems, we may collect limited PHI necessary to provide services. This could include health history, symptoms, and clinical information. Collection and use of PHI are also governed by our HIPAA Notice of Privacy Practices (separate document).

 

1.3. Technical & Usage Information

 

Automatically collected when you visit or use the Website:

 

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • Time and date of access

  • Analytics data collected by cookies and tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

 

  • To respond to your inquiries and requests

  • To schedule appointments and provide clinical or administrative services

  • To communicate with you about your account, services, or updates

  • To improve the Website and user experience

  • To comply with legal, regulatory, or professional obligations

  • For internal business purposes such as audits, data analysis, and improvements

Disclosure of Information

4.1. Third-Party Service Providers

We may share your information with trusted third parties who help operate our Website, schedule appointments, send communications, or perform analytics. These providers are contractually obligated to safeguard your information and may not use it for other purposes.

4.2. Legal Requirements

We may disclose information if required by law, to protect rights or safety, or to respond to legal process.

4.3. Business Transfers

If Mind & Faith is acquired or merged, your information may be transferred as part of that transaction.

4.4. We Do Not Sell or Rent Personal Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

How We Protect Your Information

We implement administrative, technical, and physical safeguards to protect your information, including encryption, access controls, and secure servers. However, no security system is completely fail-safe, and we cannot guarantee the absolute security of information transmitted via the internet.

HIPAA & Health Information

To the extent we collect or maintain PHI in electronic form connected to treatment, payment, or health care operations, we are subject to the HIPAA Privacy Rule, which regulates use and disclosure of individually identifiable health information.

 

Our HIPAA Notice of Privacy Practices provides additional details about:

 

  • How your PHI is used and shared

  • Your HIPAA rights

  • How to file a complaint

 

This Website Policy is separate from and in addition to the HIPAA Notice of Privacy Practices, which you should review carefully.

Your Rights

Depending on applicable law, you may have certain rights with respect to your personal information, including:

 

  • Access: Request copies of your personal data

  • Correction: Request correction of inaccurate data

  • Deletion: Request deletion of personal information

  • Opt-out: Opt out of certain data uses where permitted by law

 

To exercise these rights, contact us using the information in Section 10.

Children's Information

This Website is not directed to children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, contact us so we can delete it.

Third-Party Links

The Website may contain links to third-party sites that are not owned or controlled by us. We are not responsible for the privacy practices or content of these sites. Your interactions with third parties are governed by their respective policies.

International Users & Applicable Law

If you are accessing this Website from outside the United States, be aware that your information may be transferred to and stored in the U.S. and processed under U.S. privacy laws.

 

We comply with applicable U.S. and state privacy laws. Visitors from other jurisdictions should review this Policy and determine whether it meets local regulatory requirements.

Changes To This Policy

We may update this Privacy Policy from time to time. The Effective Date at the top will reflect the last revision. Your continued use of the Website after changes means you accept the revised Policy.

Contact Us

For questions about this Privacy Policy or to exercise rights regarding your information:

 

Mind and Faith Counseling Group, LLC